Microsoft/Danger has most likely lost everyone’s personal info including contacts, notes, calendar entries, to-dos, etc. […] Microsoft was upgrading their SAN and had hired Hitachi to come in and do it for them. Typically in an upgrade like this, you are expected to make backups of your SAN before the upgrade happens. Microsoft failed to make these backups for some reason. We’re not sure if it was because of the amount of data that would be required, if they didn’t have time to do it, or if they simply forgot.

Quelle: » What Caused the Sidekick Fail? – Sidekick LX 2009 / Sidekick 2008 / Sidekick LX / Sidekick Slide / Sidekick 3 / Hiptop 3